Last Updated: October, 2026
Last Updated: October, 2026.
These Wrench Group – Terms of Sale (these “Terms of Sale”) are applicable only to orders by and for residents of the United States. These Terms of Sale are further subject to the Website Terms of Use (the “Terms of Use”), Returns and Refunds Policy and Privacy Policy. Capitalized terms used herein but not defined have the meaning given to them in the Terms of Use. We may update, change or replace these Terms of Sale by posting a revised version on the Website, effective upon posting, as indicated by the “Last Updated” date above. Placing an order after posting constitutes acceptance of the revised Terms of Sale.
a. By placing an order with us, you are offering to purchase a product. You represent and warrant to us that you are at least 18 years old (or the legal age to form a binding contract in your jurisdiction), that all information provided to us with your order is true and accurate, and that you are an authorized user of the payment method provided. Purchases are for your end use only and not for commercial purposes. We reserve the right to limit, reject, modify or cancel orders that, in our sole judgment, appear to be from unauthorized parties, including without limitation, resellers and freight forwarders.
b. Product pricing and product availability are shown on the Website; however, the Website may contain errors. Pricing or availability may be subject to change at any time without notice. We are not bound by offers or any prices on the Website. We reserve the right to modify or cancel your purchase for any type of error on the Website or for any reason.
c. To place an order, simply add the desired items to your Shopping Cart. You can add, delete, update or change the quantities of products in your cart while you shop on the Website. Once you are ready to buy, proceed to check out to enter your shipping and payment information to complete your order. You can complete your order as a guest or by opening a user account on the Website. By opening a user account, you can quickly access product support, updates and promotions. When you send an order, we may verify certain items before the order is fulfilled, including, without limitation, your personal information, your payment information and your creditworthiness.
d. Once your order is submitted, you will receive a printable order confirmation screen detailing your order. You will also receive an order confirmation e-mail which will include your order details. Please be sure to save the order confirmation and print out a copy. That is your receipt for proof of purchase and your merchandise will not include an additional receipt.
e. Without incurring any liability, we reserve the right to refuse any order, correct any inaccuracies or omissions on our Website, change or update information for products or services offered, and modify or cancel an order at any time without notice, whether or not the order is confirmed. If we modify an order, we will attempt to give you prior notice in case you decide to cancel the order. If we cancel your order, we will attempt to notify you via the contact information you provided with your order.
a. The Website accepts a variety of payment methods, which are identified on the Website, and may change from time to time.
b. [Please note that certain orders may be subject to a twenty-four (24) hour verification period to protect all parties from unauthorized credit card use in our, and third-party card issuer and payment network providers’, discretion.] To assist in minimizing unauthorized card usage, please confirm that your credit card company has all of your current information on file, including any alternate or authorized shipping addresses.
c. If your payment method is charged for an order that is later modified or cancelled, we will issue you a refund in accordance with our Returns and Refunds Policy. We apologize for any inconvenience this may cause you.
You can cancel or alter your order up until you submit the order. If your order has already been submitted, please contact our [customer service team] at (602) 344-9027 [(from 9 a.m. to 11:00 p.m., EST Monday through Friday (except holidays), and 9:00 a.m. to 5:00 p.m., EST Saturday & Sunday)] to cancel or alter the order. Once your order has been shipped, you will no longer be able to cancel or alter the order. Instead, once your order arrives, you will need to follow the returns process in our Returns and Refunds Policy.
a. It typically takes one (1) to two (2) business days to process and ship your order, but processing times may vary. Once your order has shipped, we will email a shipping confirmation, including tracking number(s). The shipping carrier may require one (1) business day or more from that time to enable tracking.
b. Please refer to hyperlinks within the table below for more information on returns/refunds [and warranties].
• [Warranty]: [●]