Customer Reviews - Parker & Sons Skip to content

Customer Reviews

Here at Parker and Sons, we take great pride in providing the best customer service in Arizona. One of the ways we make sure to keep our 100% customer satisfaction guarantee, is by asking for your feedback. We make mistakes sometimes, but we always find a way to make it right and leave the customer happy. Here are a few words from recent customers to the kind of service you can expect with Parker and Sons.

We couldn’t be happier with Parker & Sons. We purchased a Hot Water Heater from Costco and Parker & Son’s installed it. We called for the install. It was easy to make an appointment, they were here with in a few days…quick/courteous, no issues. Fast forward less than a year later…we come home from being away. Our hot water heater has leaked all over the garage…It was 5pm on a Saturday night…we call Parker & Son’s. The technician arrived with a new hot water heater within 1 hour. He removed & installed the new water heater. Advised us the old one was defective & it was with-in 1yr warranty period, so no charge. He was finished/cleaned up with in an 1 1/2hr tops. Awesome! We were called Monday to make sure everything was working properly. Great customer service! We will definitely use them again & are telling anyone who asks to call Parker & Sons! – Tracy and Lori S.

I had a very positive experience with Parker and Sons when their representative came to repair a punctured water pipe. I called on a Sunday, the repair person returned my call within 10 minutes of my call, and he was there within 20 min. He assessed the problem and gave me a quote–which was very reasonable. The pipe was repaired in less than 40 min. It was the easiest emergency I ever had to deal with! Cindy R.

I want to thank Parker & Sons for servicing my air conditioner. What was so appreciative was there understanding that I wasn’t financially able to have all the repairs done immediately. They assessed what my current needs were and future needs as well. Not having the pressure of trying to sell me the whole package at once was a breath of fresh air to me. Thank you Parker and Son’s and I’m proud to give you a 5 star rating. Thanks Again. – Netty F.

I have used Parker & Sons for my air conditioning and plumbing needs for more years than I can remember. They are very professional and the work they do is outstanding. When you need them in an emergency, you talk to a live person and not an answering machine or service and you are taken care of that day as soon as they can. I am on a monthly program with them which gives me two major checkups of my AC system a year at a less expensive rate than any other service offers and discounts any other plumbing services I require. – Jack C.

Honest as the day is long! I love Parker and Sons and I am so glad to have found them since moving to Phoenix from Flagstaff. I trust them and they are very knowledgeable! -Adrian

If you would like to let us know how your service went, we would love to hear about it. You can always call us, send us an email, or let everyone know about us by leaving a review! Thank you

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