What should I do in case of an emergency like water dripping from my ceiling?
The first thing you should remember is that safety comes first. If there are any electrical appliances nearby, turn the electricity off at the main breaker. Then, turn off your main water shut off valve. It’s a must to know where this is! (Did you
Why do I have hot water in my toilet?
You may have hot water in your toilet because of a bad flapper in the toilet tank or a bad fill valve. When a toilet has a mixing valve (to prevent condensation), a little hot water is added to bring the temperature up. When this system is not functi
My furnace and air conditioner are both new, do I really need to have them cleaned?
Yes!! Even though your system is new, it still needs to have annual maintenance performed. This will help keep the warranty in effect. For most all equipment, manufactures state in the terms of their warranty that annual maintenance must be performed
Should I be concerned about carbon monoxide?
Carbon monoxide, also known as the silent killer, can pose a serious threat in some instances and is yet another reason to have your furnace and water heater inspected by Parker and Sons. A carbon monoxide detector is a wise investment. Parker and So
Why does my fan occasionally shut off, then restart with puff of smoke?
Nothing is wrong with your unit. What appears to be smoke is steam from the outdoor coil after it completes a defrost cycle. After extended run times the outdoor unit will start to build frost or ice on the coil. The system is designed to go in a def
What is a vent and what does it do?
Vents are the pipes (about 12” high) that stick out of your roof. Vents are necessary to vent sewer gasses outside of the home. You can think of a vent pipe like a straw. When you put your thumb over the end of a straw, you can pull liquid up from
What are UV lights for and why do I need one?
UV is the abbreviation for ultraviolet. Located in the return air ductwork and by the indoor cooling coil, the ultraviolet air treatment system continuously emits high intensity ultraviolet (UV) energy. The energy eliminates (kills) a very high perce
Should I get my ducts cleaned?
Cleaning your ducts may be beneficial in improving your indoor air quality. A premium whole house duct cleaning will help decrease the spread of contaminates in your ductwork and home. New construction homes can benefit from having the ductwork clean
Why does ice form on the big pipe outside my AC, and then it stops cooling?
More than likely, it’s either low on refrigerant or low on airflow. As a homeowner, replace your filter and allow the unit to thaw out. If the problem reoccurs, call Parker & Sons to schedule service on your system. We recommend having annual m
What’s that black stuff on my ceilings and vents?
Burning candles can be the culprit for the black on your walls and ceilings as well as polluting the air your family breathes. Keep wicks trimmed to no longer than 1/4th of an inch to help reduce soot from the candles.