FAQ (RSS)

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What should I do in case of an emergency like water dripping from my ceiling?
The first thing you should remember is that safety comes first. If there are any electrical appliances nearby...

Why do I have hot water in my toilet?
You may have hot water in your toilet because of a bad flapper in the toilet tank or a bad fill valve.


My furnace and air conditioner are both new, do I really need to have them cleaned?
Yes!! Even though your system is new, it still needs to have annual maintenance performed.


Should I be concerned about carbon monoxide?
Carbon monoxide, also known as the silent killer, can pose a serious threat in some instances...


Why does my fan occasionally shut off, then restart with puff of smoke?
Nothing is wrong with your unit. What appears to be smoke is steam from the outdoor coil after...


What is a vent and what does it do?
Vents are the pipes (about 12” high) that stick out of your roof. Vents are necessary to vent sewer...


What are UV lights for and why do I need one?
UV is the abbreviation for ultraviolet. Located in the return air ductwork and by the indoor...


Should I get my ducts cleaned?
Cleaning your ducts may be beneficial in improving your indoor air quality.


Why does ice form on the big pipe outside my AC, and then it stops cooling?
More than likely, it’s either low on refrigerant or low on airflow. As a homeowner, replace your filter...


What’s that black stuff on my ceilings and vents?
Burning candles can be the culprit for the black on your walls and ceilings...

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